Hello SAP S/4HANA Cloud Community,
I have been asked a couple of times about how to create a Ship-to customer in S/4HANA Cloud and so I thought it would be beneficial to share the steps here on the SAP S/4HANA Cloud Community to build a repository of information to help out future customers find answers to their "How-To?" questions here on our community without having to create an incident. The KBA is below.
I wrote a KBA on this topic as well but here are to steps for our community.
Option 1: Create a BP Grouping which will create a Customer with the Ship-To Account Group SHPT
- Create a BP Grouping which will create a Customer with the Ship-To Account Group SHPT. (See KBA 2805232 - How to define which Customer or Supplier Account Group(s) can be created for a BP Grouping in S/4HANA Cloud).
- Open the Maintain Business Partner App)
- Select the Customer role FLUC00 Customer or FLUC01 Customer Fin Accounting (Not CRM002 Ship-to Party)
- The Customer Master Record will now be created with the Ship-To Account Group SHPT
Option 2: If a Customer has already been created in the CUST account group it is possible to change the Account Group to SHPT, the BP Grouping customising allows for the change.
- Open the Maintain Business Partner App
- Choose an existing or create a new BP
- Assign or choose the Customer role FLUC00 Customer or FLUC01 Customer Fin Accounting (Not CRM002 Ship-to Party)
- Open the Customer: General Data tab (Do not have it in edit mode)
- Press the "Maintain Acc Grp" button which is beside the Account Group Field
- This will redirect to the Account Group Change Functionality
- Change the Account Group from CUST (Customers) to SHPT (Customer: Ship to Party (only)) and press save.
Kind Regards,
Stephen Ward
SAP Product Support