Employee integration from SuccessFactors incorrectly populates Payment Methods in Maintain Business Partner.

[Monali]

Payment Method in SuccessFactors is selected as B (Bank Transfer). After employee integration Payment Method in S/4HANA is populated as T (SEPA Credit Transfer) instead of B (Bank Transfer (BACS)). Is this a known issue and can anyone of you advise to resolve this please?

[Monali · Accepted solution]

Hi Thomas,

I have raised an incident with SAP, I will keep you posted.

[DanielleBeeken · Accepted solution]

Hi Monali - I wanted to check in on your question. Have you received a response on the incident you raised. Can you please let us know if you have an answer for your question. thanks!

[Monali · Accepted solution]

Hi Danielle,

I have received a following response from SAP -

By default, as United Kingdom is also one of the SEPA countries, the mapping was configured as 05 = T.

This is the setting for all the S4Hana Cloud customers.

We have now change the configuration of 05 = B in our quality system and are about to test this change.

[former_member132363]

You may need to create an incident for this error.

As a workaround I recommend you to create a new Payment Method using another letter.

I hope this answered your question! If it did, please mark it as the 'Best Answer' so I can continue learning and answering questions in the community.

[Monali]

Create new Payment Method in SuccessFactors or SAP S/4HANA?

[vonholzen]

Hi Monali

We've got a similiar situation that house bank is not correctly integrated and never found a way to automate it properly. Hence we have setup some automated alert that informs us and we react upon. Guess you have to create an incident...

Regards,

Thomas

[Monali]

Hi Thomas, can you please share more information on setting up automated alert that allows you to react upon?

Kind Regards,

Monali

[vonholzen]

Hi Monali

That's an inhouse development. We basically used CDS views and believe we modified them to our own custom cds views (not sure about all details sorry). But that might be an approach you can take.

Best regards,

thomas