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Jan 28, 2021 at 08:43 AM

Report Figures not matching actual transaction

40 Views Last edit Jan 28, 2021 at 11:43 PM 2 rev

Hello,

The Sales Order report amount is not matching that of the actual sales order. I checked if tax could be the one causing this difference but it is not and I also checked if it could be a currency conversion but the Sales Order is in USD so is the report.

This issue is also seen in the Invoice Volume Report. What could be causing this? Please help.

Attachments

net-value.png (19.5 kB)
sales-order.png (38.3 kB)