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Former Member
Aug 10, 2018 at 08:31 AM

refund down payment back to the customer



I have entered a customer down payment with special GL indicator A.

I can see his balance in app Manage customer open line items with filter on special G/L transactions. We need to refund the down payment. I tried using app Manage automatic payments and enter free selection - Special G/L indicator but it still does not show up in the proposal.

Can we use this app to refund the money? What parameters should I choose in the payment proposal to see also the down payment from the customer ?

Thank you,