Is there any option in Public Cloud to make the changes in Item Categories for specific requirement?? And how can we control copy control features??

[sktavva]

Hello All,

To meet our customer requirement, we should make the TAD - Service item to flow to Delivery and then to Invoice to make it available for Printing. Currently we are getting multiple invoices for the same sales order (TAN and TAD items) and multiple PDFs are getting generated which business didn't want.

Appreciates if any suggestions for this...

Thanks

Satish

[Andrew · Accepted solution]

Hi Satish,

You could take a look at 1MC - Convergent Billing, to see if there's any scenario there that might work for your business.

[former_member131745]

Hi Satish,

Please check in the Output Parameter Determination App if you have flag 'Return All Matches Found' set. If multiple rules are met, the output will be generated multiple times. Also check if you have several entries in the determination step 'Output Relevance'.

Thanks,

Gerard