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Jan 29, 2021 at 07:59 AM

SAP C4C. Sales office determination in sales order when combined sales area is active

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Hi!

We use sales orders in SAP C4C.

We have the following configuration:

  • We determine sales unit in sales order by employee responsible in fine tuning. In involved parties in sales order. There is only step 20 – Functional Organizational Unit of Employee Responsible active.
  • Employee responsible is assigned to sales office in organizational model. There is only sales organization above the sales office.
  • There is a sales data in employee with default value.
  • The combined sales determination is turned on in scoping questions.

The sales office the employee responsible is assigned to in organization model doesn't determine automatically in sales order. The value is empty.

When I turn off the combined sales determination in scoping questions, the sales office is determined automatically.

Is there any way to determine sales office by standard with combined sales area turned on?

Thanks in advance and best regards, Andrey.