Skip to Content
Jan 28, 2021 at 02:11 PM

"No Reply" error in SAP CAI Chat console


Hi experts,

I'm frequently facing below error ("No Reply" in red colour chat) .There is an API call involved. But my API call is just a simple CDS direct query involved 3 fields from a single row. Whenever it works, the response is quick.

How can I troubleshoot this issue? What is the response time set in SAP CAI to display below message?

When I'm using MS Team Channel, I am not even getting any response for the below case.?

How can I differentiate/troubleshoot the issue whether its a CAI issue or S/4 backend API access issue?