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Jan 27, 2021 at 11:33 AM

iRPA: error calling a service connecting to SCP service (DOX) and timeout after that.

211 Views Last edit Jan 28, 2021 at 12:27 PM 5 rev

Hi,

I've created a bot to consume DOX as an SCP service. Using the Service Key of the SCP service I've build the proper steps to connect to the service, as follows:

The Generate token step is defined this way:

SourceURL: rootData.WS.Input.ServiceKey.tokenURL + '/oauth/token?grant_type=client_credentials'

Input Data: WS.Input.ServiceKey.client

OutputData: sc.localData.token

Data content type: json

Web service call method: get

Is step: (checked)

WS.Input:ServiceKey.client is set in the first step (Set credentials).

When executing the bot, a time out is returned in Generate token. I wasn't able to see anything descriptive in the error, nor in the traces stored in the \log folder of the iRPA Desktop Studio.

I'd appreciate any hint to find the root cause of the error.

Thanks a lot in advance.

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