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Jan 27, 2021 at 10:10 AM

Unable to close or cancel the Sales Order

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Dear Team,


The actual issue is a user is not able to Update, Close, or Cancel the Sales Order.

We have checked the following solutions and SAP notes.
Checked SAP Note : 2225129 - "Internal error (-5002) occurred [Message 131-183]"

Removed all FMS attached to the Sales Order and checked.

Unchecked Transaction notification in General setting.

Stopped all connected add-Ons, but still having the same issue.

Attached screenshot for your easy reference.sales-order-issue.png

Regards,

Prashant P

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