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Jan 24, 2021 at 10:49 AM

Sales order/line item status shows completed but line item was delivered partially

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Dear All,

Before posting my question, I had checked online for answers but could find any solution; hence seeking your help here.

A sales order was created on 30.12.2020. Except line item 100, all the rest of line items were fully delivered. The order quantity for line item 100 is 216; however 71 qty were delivered on 30.12.2020 itself and the remaining quantity 145 have been scheduled to deliver on 04.06.2021. But the overall status of the line item shows completed and delivery status shows fully delivered. I am not sure why.

The completion rule in VOV7 is empty.

Partial delivery per item in customer master - shipping (sales area) is B.

I tried replicating this scenario in test system, but it is working fine without issue.

Would you please help me with your experience. Please let me know if you need more details. Thank you.

Regards,

Maddy