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author's profile photo Elisa Barrero de Uña
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Elisa Barrero de Uña

Employee cannot see project tasks to enter hours worked

Posted on Jan 26 at 05:33 PM 49 Views Last edit Jan 27 at 08:16 AM 4 rev.

Hello,

In a project I have two employees (Javier and Virginia) assigned.

When they are going to add hours to this project, Javier doesn't show the project tasks (only the project header) in his timesheet but Virginia show the project tasks in her timesheet.

Why does Virginia see the project tasks and Javier only the project header?

I checked the start and end days of the tasks and they are active when they want to allocate the hours

Thanks

Elisa

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virginias-timesheet.png (57.6 kB)
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  • Jennifer Machado
    Jan 26 at 05:34 PM

    Thank you for visiting SAP Community to get answers to your questions. Since you're new in asking questions here, I recommend that you familiarize yourself with https://community.sap.com/resources/questions-and-answers (if you haven't already), as it provides tips for preparing questions that draw responses from our members. For example, you can outline what steps you took to find answers (and why they weren't helpful), share screenshots of what you've seen/done, make sure you've applied the appropriate tags, and use a more descriptive subject line. The more details you provide, the more likely it is that members will be able to assist you. You should also make sure you're using all the appropriate tags, so the right experts can find your question.

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1 Answer

  • author's profile photo Saulo Moura
    Saulo Moura
    Posted on 15 hours ago
    0

    Dear Elisa,

    Thank you for contacting us via Community Forum.

    We have been testing this scenario in our internal test system, however, we were not able to reproduce this scenario from our side.

    It might be related to some specific configuration or even inconsistency in the backend.

    Hence, would you mind raising an incident to SAP in order to investigate this scenario further?

    Appreciate your understanding!

    Thanks and best regards,
    Saulo.

    SAP Product Support.

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