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Jan 22, 2021 at 09:46 AM

CR-Runtime 13.0.29 - Export To PDF - Smaller Fontsize

74 Views Last edit Jan 22, 2021 at 03:14 PM 2 rev

Hi there,

we use CR-Runtime in our windows application to show, print and export reportfiles (*.rpt).

While preview and printing works fine, our customers reported the problem,
that font size in pdf exports will be shrinked.

Here an example from one of our customers who made some screenshots.

1. Report in Crystal Reports

2. Exported document in Adobe Acrobat

You can see that the font shrinked from 10pt to 8.20pt.

We have read that there was an registry key "ForceLargerFonts" and tried that out, but that had no effect. This hint is also very old and meant for older crystal reports versions.

Can you confirm that this is an ongoing bug?
Are there any other workarounds we can try?
Is there probably an function or property in cr-runtime we can use?

Any oder advice or help, anything that can help is appreciated.

Thanks and regards