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Jan 18, 2021 at 04:52 PM

Using logon tokens with OpenDocument URLs in Crystal Report Server 2020 (4.3SP1)

127 Views Last edit Jan 18, 2021 at 04:54 PM 3 rev


I'm trying to open an OpenDocument Url without showing the user the logon screen in Crystal Report Server 2020

i've followed this documentation :

and read all those questions :

without any success.

my url is correctly formed :


and i'm passing this :


as X-SAP-LogonToken or


i've created this token by either using this : or the sdk (in .net) with the same exact result.

i can confirm that my session are created in the CMC.

but if i'm trying this :


with the same token :

<error_code>WSR 00999</error_code>
<message>Erreur interne (" (Error: RWI 00200)")</message>

Could someone help me figure it out ? I don't understand what i'm doing wrong that makes the logon screen appears.

Do i need to configure something special in the CMC for this to work ?

Currently i'm using the Administrator account only to test it (but i had the same issue with a normal account)

Is their somewhere logs that i could find on the server, helping me understand more ?

Thanks for all the help that you could give !