Backorder report showing wrong Deliver Qty against the SO.

[former_member327658]

Dear Team,

We have noted Sales BackOrder standard report in Sales module is not giving correct

Sales pending orders. e.g. Sales order no. SOA2140029 for New Oshwal Distributors.

12/15 CASTLE SIMBA Ordered qty – 100 Delivered qty – 54 BackOrder 100.

Report shows back order 100 instead of 46.

Below are the observation when we checked above mentioned issue.

1- In backorder report showing wrong Deliver Qty against the SO.

2- If we check target document against the Product then it will show Invoice has done for 30 Qty but the same invoice is not showing in relationship map of SO document.3- If we copy to the AR Invoice same SO then Qty showing total 100 Qty is still open.Regards,Prashant P

[marcella_rivi]

hello Vikram,

I would like to clarify the scenario

- sales order for 100

- delivery for 54.

- BackOrder report in sales reports shows back order 100 instead of 46.

You also mentioned that the delivery quantity is wrong in the back order report. Can you provide screenshots of the issue?

did you search for notes? Did you remove any customization such as transaction notice?

Regards,

Marcella Rivi

SAP Business One support

[former_member327658]

Dear Jan,

Yes we have checked the UOM & based on UOM the quantity showing correct.

Also note the Base document & target document Linked is wrong.

If we will check the Line Item then it's showing different Target document & the same target document is not showing in Relationship map.

However, Tried to reproduce the same scenario in Test but it could not.

Regards

Krishna Varma

[jan_cech]

Dear Vikram Soundankar Soundankar,

HAve you also checked if UoM and Unit of Measure quantity is the same on the 2 documents ? Can this be reproduced on a demo?

Kind regards

Jan

[former_member327658]

Dear Team,

We have searched for the notes but did not find anything.

Also we did not remove any customization such as transaction notice

Attached screenshot of Delivery qty of Target document against the Item.back-order-report-issue.png

Regards,Prashant P.