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Jan 18, 2021 at 08:05 PM

​CAL solution for P-User-ID: Mandatory component stays in status "Not defined"


Dear SAP-CAL-Team,

as a P-User I would like to explore the new SAP S/4 HANA Finance solution in a TRIAL version "SAP S/4HANA 2020, Fully-Activated Appliance" based on my newly setup AWS account. Unfortunately, the solution is in status "Not defined" (German: "Nicht definiert") since being setup on the evening of Saturday, 16th of January 2021. All my attempts to "New start" (German: "Neu Starten") or "Activate" (German: "Aktivieren") were unsuccessful. Furthermore, out of two mandatory componets of which the solution is comprised the so called "SAP NetWeaver 7.50 SP 16 AS JAVA with Adobe Document Services" ist the only active VM, i.e. all other VMs, in particular the "SAP S/4HANA 2020 SP00 & SAP HANA DB 2.0 (based on SAP Netweaver AS ABAP 7.55)" are in the status "prepared" (German: "Vorbereitet").

I would appreciate if you could provide me with advice for understanding the reasons and possible resolutions to the aforementioned situation, so that ultimately I will be put in a position to access the solution.

Thank you a lot with regards from Ata Kanani