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Jan 11, 2021 at 12:49 PM

8007045a A dynamic link library (DLL) initialization routine failed.

729 Views Last edit Jan 19, 2021 at 03:55 PM 2 rev

Hi Team,

When trying to export a crystal report to PDF I am getting error as:

Retrieving the COM class factory for component with CLSID {D7F5D7C3-B06C-4CAC-BC47-A06E66D2EE9B} failed due to the following error: 8007045a A dynamic link library (DLL) initialization routine failed. (Exception from HRESULT: 0x8007045A).

PFA detailed error log.crystal-177.txt

My client's server has a crystal report runtime installed. Please check below screenshot:

The server does not have any visual studio/ SDK installed. The another admin user logged in to this pc can still is able to export it to PDF.

The system is 64 bit. Attached us User and system DSN.user-dsn.pngsystem-dsn.png

Is there anything missing that should be added as user setting?

Regards,

Sayali

Attachments

7lhrh.png (18.9 kB)
user-dsn.png (22.7 kB)
system-dsn.png (21.7 kB)
crystal-177.txt (1.6 kB)