Skip to Content
0
Jan 07, 2021 at 03:26 PM

Communication Panel ERR_CERT_AUTHORITY_INVALID

309 Views

Greetings,

I'm out of ideas on what am I doing wrong. I have SAP CCtr FP16, AudioCodes SBC. Problem is, that every time I login to CP I see in the Console log the following:

WebSocket connection to 'wss://[SBC_FQDN]:5067/' failed: Error in connection establishment: net::ERR_CERT_AUTHORITY_INVALID.

I went step-by-step with this note 2827956. We have our own internal Domain Controller with which we can issue certifiates (being a CA). I also issued certificates with it for ECF and RI and everything works for that.

Since our CA is giving out the certificates with ".cer" extension I converted it to ".pem" as the manual sugested. Imported the ".pem" under Certificate and "root.pem" under the "Trusted Root Certificate. Everything looks OK in SBC. Still the same error.

I set the "Bridge" in the WebRTC Trunk as Agents VU SipBridge. Second SipBridge is under PSTN VU.

Do you have any idea what might be the case? Are there some logs In SAP CCtr I can check for additional information regarding the certificate error? So far I haven't found any logs that give errors during the login time.

Kind regards,

Alder Tsvetkov

Application administrator