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error when simulate sales order in C4C : Error duing proxy processing (PART UNKNOWN (NULL) )


I have an urgent question when we try to simulate sales order in c4c we have the below error

Error during proxy processing (PART UNKNOWN (NULL) )

The pricing request cannot be processed in External System

despite the IFLOW reaches the S/4hana side and returned back to c4c with no errors.

after tracing the IFlow in the CPI we found that error occurs due to sold to party and ship to party are missing, however, they have existed in the sales order.

, after debugging in S/4hana server we also find that the tables does not read any data however the data shown in the XML that sent from C4C

kindly find the returned message which have the errors"> 0000-00-00 00:00:00 0000-00-00 0000-00-00 0000-00-00 0000-00-00 0.0 0000-00-00 0000-00-00 0000-00-00 000 0000-00-00 0 0000-00-00 0000-00-00 00000000 0000-00-00 0000-00-00 0000-00-00 0.0 00 0000-00-00 00:00:00 00:00:00 00:00:00 0000-00-00 0000-00-00 0000-00-00 0.0 0.0 000000 000 01 0.0 0 0000-00-00 0.0 0.0 0 0 00 00 0.0 0.0 0 0.0 0 00 000 001 000 0.0 0.0 0.0 E V4 219 Sales document was not changed</MESSAGE> <LOG_NO/> <LOG_MSG_NO>000000</LOG_MSG_NO> <MESSAGE_V1/> <MESSAGE_V2/> <MESSAGE_V3/> <MESSAGE_V4/> <PARAMETER/> <ROW>0</ROW> <FIELD/> <SYSTEM>XXXX</SYSTEM> </item> <item> <TYPE>E</TYPE> <ID>VP</ID> <NUMBER>112</NUMBER> <MESSAGE>Please enter sold-to party or ship-to party</MESSAGE> <LOG_NO/> <LOG_MSG_NO>000000</LOG_MSG_NO> <MESSAGE_V1/> <MESSAGE_V2/> <MESSAGE_V3/> <MESSAGE_V4/> <PARAMETER>SALES_HEADER_IN</PARAMETER> <ROW>0</ROW> <FIELD/> <SYSTEM>XXXXX</SYSTEM> </item> <item> <TYPE>E</TYPE> <ID>COD_BYD_ERP_INT</ID> <NUMBER>008</NUMBER> <MESSAGE>Pricing data could not be read</MESSAGE> <LOG_NO/> <LOG_MSG_NO>000000</LOG_MSG_NO> <MESSAGE_V1/> <MESSAGE_V2/> <MESSAGE_V3/> <MESSAGE_V4/> <PARAMETER/> <ROW>0</ROW> <FIELD/> <SYSTEM>XXXX</SYSTEM> </item> </ET_RETURN> </n0:COD_SALESORDER_SIMULATEResponse>

Thank you in advance.

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  • Posted on Jan 06 at 12:11 PM

    Hi Nourhan,

    Is the sold-to-party and ship-to-party added on to C4C Sales order are replicated to/from S/4 HANA? Also, when you tried to debug back-end FM COD_SALES_ORDER_SIMULATE does it contain any customer id?



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