on 12-18-2020 12:08 PM
Hello,
We need your help regarding this topic.
An e-commerce order has been generated with external payment in SAP By Design.
The invoice generated and related to this order is automatically cleared because of payment.
Is it normal to have this invoice items in invoice summary document ?
What is the standard behaviour regarding this process please, are we supposed to have invoice fully cleared in invoice summary document?
Thanks in advance for your response
Reagrds
Dear Yvemelle,
Customer invoices in Summary Invoices will be considered based on Closing dates irrespective of Clearing status. If the closing date belongs to the invoicing period of the monthly invoice, it is the standard behavior of the system that the invoice is included in the monthly invoice. Whether it has been cleared by payment will not affect it. You may refer to help document <Summary Invoice Document - Japan>.
Best Regards
Yuan
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