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Dec 16, 2020 at 01:13 PM

IRPA 2.0 - Error while getting list of running application screens (NO_RESPONSE)

699 Views Last edit Dec 16, 2020 at 03:21 PM 2 rev

I'm trying to create my first test project in Cloud Studio:

- I opened Google Chrome, logged onto the Cloud Factory and created a new project

- I created a new application

RESULT the select screen searches for a while, then gives this error:

Error while getting list of running application screens (NO_RESPONSE)

  • The Desktop Agent could not be reached.
    • Please make sure your browser extension is activated and up to date. Message sent to the Studio Agent:

Date: 2020-12-16 14:08:47

IMPORTANT: the IRPA Extension is active (color pink) in chrome, and the Desktop Agent is active

as a follow up: I updated the Chrome extension to the latest version, the color of the icon is now blue, but I encounter the same issue