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Dec 14, 2020 at 03:09 PM

Language .csv file usage

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When adding a new language in the Chatbot, I understand we switch on the respective flag/language, but my question is this.

- do I add the German language CSV file in the section under "train" and do the new language questions need to match the english .csv questions 1-1 or do these .csv files work independantly?

- once a user types a question in German, will the chatbot understand this is a different language and only pull from the German .csv file?

- can a user type a question in German and then switch to English and will the bot use the 2 different .csv file sections?

Thanks,