I am using Crystal Report 2013 . Do you have any idea why this error is coming

[former_member720180]

I am using Crystal report 2013 .I am getting below error . Servlet Engine Exception Error: Error in File 4180_12392_{EB35261A-9311-4A47-88F3-445CB0236762}.rpt: Unable to connect: incorrect log on parameters. Details: [Database Vendor Code: 12557 ] StackTrace: com.crystaldecisions.sdk.occa.report.lib.ReportSDKLogonException: Error in File 4180_12392_{EB35261A-9311-4A47-88F3-445CB0236762}.rpt: Unable to connect: incorrect log on parameters. Details: [Database Vendor Code: 12557 ]---- Error code:-2147217393 Error code name:dbLogonFailed at com.crystaldecisions.sdk.occa.report.lib.ReportSDKLogonException.throwReportSDKLogonException(Unknown Source)

[Former Member]

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Best regards

Mariah

SAP Community moderator

[DellSC]

It means that the database credentials that you're using are incorrect.

Based on the file name, it looks like you might be running the report from either Crystal Reports Server or BusinessObjects. If that is the case, you need to modify the Database Configuration for the report in the Central Management Console (CMC). Crystal doesn't save DB passwords with the report, so you have to set this information after you publish the report.

-Dell