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Dec 10, 2020 at 04:46 AM

API for Service Confirmation reverse or cancel


Hi Team,

We have a scenario where we need to reverse or cancel the labor/ hours confirmed against a service order and put that in other service order.Flow is from SFDC to CPI to S4. So CPI has to invoke APIs to perform this.

Putting those hours in another service order is easy , that we just post a service create request in S4.

But how to reverse or cancel the hours in S4 from CPI, we could not get any API for that , the API for service confirmation change create does not cancel or reverse the confirmation.

Please suggest something.Thanks.