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Dec 07, 2020 at 12:53 PM

C4C Visits: No field for sales unit / organizational unit available?


Dear SAP Community,

besides the sales organization, we need to save the organizational unit / sales unit onto visits in order to build appropriate reports. When you look into advanced filters in Visit OWL, you notice, there is the possibility to filter for organizational unit (in addition so sales organization) - see screenshot.

However, in the visit itself, there is no optiona to maintain the organizational unit / sales unit. The field is not available and you can't add it via adaption mode. However, in adaption mode, are two fields for sales organization - in neither of those you can select sales units / organizational units but only sales organizations.

Is it not possible to maintain the sales unit / organizational unit, although you have that field in advanced filter?

Kind Regards