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Former Member

EP Nw2004s install fails on UME Configurator: temp license

I am installing EP on AIX. During the install at the UME Configuration phase, it fails when installing temp license. Here is the error log:

WARNING 2006-04-21 11:25:55

CJSlibModule::writeWarning_impl()

Execution of the command "/usr/java14_64/bin/java -classpath /tmp/sapinst_instdi

r/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib/launcher.jar -Xmx256m com.sap.en

gine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirst

TempLicense /usr/sap/EP6/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/EP6

/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/EP6/SYS/global/security/li

b/tools/iaik_smime.jar:/usr/sap/EP6/SYS/global/security/lib/tools/iaik_ssl.jar:/

usr/sap/EP6/SYS/global/security/lib/tools/w3c_http.jar:/tmp/sapinst_instdir/NW04

S/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRA

L/AS/install/sharedlib:/oracle/client/10x_64/instantclient/ojdbc14.jar /tmp/sapi

nst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/licenseinstaller.properties" finished wi

th return code 13. Output:

java.net.SocketException: There is no process to read data written to a pipe.

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:113)

at java.net.SocketOutputStream.write(SocketOutputStream.java:157)

at com.sap.engine.tools.offlinelikeyinst.MessageHeader.write(MessageHead

er.java:292)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getHwId(KeySystem

Impl.java:125)

at com.sap.security.core.server.likey.Admin.<init>(Admin.java:535)

at com.sap.engine.tools.offlinelikeyinst.Installer.<init>(Installer.java

:76)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.start(I

nstallFirstTempLicense.java:91)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.main(In

stallFirstTempLicense.java:59)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

sorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81

)

Could not get the hardware key.

Can't install a temporary license key because the hardware key is unknown.

ERROR 2006-04-21 11:25:55

CJSlibModule::writeError_impl()

CJS-20019 Error when installing temporary license. DIAGNOSIS: External systems

are not available. SOLUTION: Check connection to DB and messaging service.

ERROR 2006-04-21 11:25:55 [iaxxgenimp.cpp:653]

showDialog()

FCO-00011 The step installTempLicense with step key |NW_Onehost|ind|ind|ind|ind

|0|0|NW_Java_OneHost|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|14|0|NW_

CI_Instance_Configure_Java|ind|ind|ind|ind|3|0|installTempLicense was executed w

ith status ERROR .

INFO 2006-04-21 11:25:59 [iaxxgenimp.cpp:700]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|in

d|ind|ind|0|0|NW_Java_OneHost|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind

|14|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|3|0|installTempLicense".

//d001k00:

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4 Answers

  • avatar image
    Former Member
    Apr 21, 2006 at 05:11 PM

    John,

    It is clear that the problem is related to;

    -Could not get the hardware key.

    -Can't install a temporary license key because the hardware key is unknown.

    Perhaps, thru your OSS account, you can request a new/temp hardware key.

    James

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  • avatar image
    Former Member
    Jun 20, 2006 at 05:04 AM

    Hi John,

    I am installing stand alone java server for SRM 5.0, even i am getting the same error.Can you please let me know the solution for the error?

    Thanks,

    Aniket

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    • Former Member

      Hello All,

      I am trying to install Solution Manager 40 on AIX 5.3. I am running into the same licensing error:

      "Can't Install temporary License Key - System ID Unknown"

      Could not get the hardware key.

      java.net.SocketException: There is no process to read data written to a pipe.

      Could not get the System ID (SID).

      Can't Install temporary License Key because System ID Unknown

      I really appreciate if you can post the answer.

      Thank you,

      Nikee

  • avatar image
    Former Member
    Sep 20, 2006 at 01:46 PM

    Hi All,

    Did any one of us get the solution from this ? I just ran into the exact problem that John Ryan had on AIX/DB2/NW04s when trying to install only a JAVA stack only system. I have raised OSS message to SAP and am waiting for response.

    If you had got the solution of this, please pass it on please.

    Thanks,

    Mina

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  • avatar image
    Former Member
    May 16, 2007 at 03:33 PM

    Hi All,

    Could you got any solution from SAP for this problem. I have got the same problem on AIX 5.3/Oracle 10G.

    Please post the solution, if any one has a fix.

    Thanks,

    Venkat

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    • Former Member Former Member

      Hi Ben,

      Thanks for the reply. We have freed up the port 3901 and restarted sapinst. sapinst gone pass the step and moved on to the next step(s).

      Best Regards,

      Venkat