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Dec 03, 2020 at 12:06 PM

Template .dot --> Bad Request Error because of .docx

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Hello,

I´ve generated a new template for training document under Documentation Style and saved this as xxxx.dot


I linked that template in Documentation settings.

In our simulation we do generate word-documents based on this template. When we open the word, review, adjust and save at the end this ends up in a document xxx.docx


This is causing a bad request error message when we want to Save to Server so that everything is available at the server.

I´ve already changed my setting in office - word to always save as .doc, doesn´t help. Any recommendations, hints what I have to take care of in the settings in Enable Now as well?


Thank you very much,

Kind Regards,

Ute