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Nov 24, 2020 at 07:34 PM

How to reject partial open qty for an item in a sales order?

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Hi Experts,

Please advise for the below scenario:

We created sales order for item (XYZ) with qty 100.
Stock was available for 60 qty. So we delivered and billed 60 qty.
We still have 40 qty as open for this item. Later customer decided to reject the open qty.

I explored the below option on SCN.
VA02 -> Change the order qty to 60. So that open qty = 0

I am not sure if this is SAP standard advise. Please advise, how do we reject open qty for an item.