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Nov 19, 2020 at 03:48 PM

How to get Historical Version of data not added to scoping

48 Views Last edit Dec 14, 2020 at 02:00 PM 3 rev

Hi SAP community,

I enabled the historical analysis of service requests so that I can see the historical version (teams and status) of all my tickets. However, I see that this only shows me data for tickets created after the feature is enabled in scoping. Is there any way to get the historical version for old tickets as well? Any suggestions? :)