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C4C: Manage Account Hierarchies manually in C4C

dykstrac
Participant
0 Kudos

Dear SAP Community,

we would like to maintain account hierarchies flexible and manually in C4C by our key users without integration from or to SAP ERP. Is this possible without using the Data Workbench?

There are no "Add"-Buttons or anything like that in Customer Hierarchy View or in Customer Hierarchy View of customer.

Kind Regards

Christian

Accepted Solutions (1)

Accepted Solutions (1)

PeterK
Participant
0 Kudos

Hello Christian,

you can add a parent account by selecting one with the field "Parent Account"

I would recommend you to use the Data Workbench.

Best regards

Peter

dykstrac
Participant
0 Kudos

Great 🙂

We will use a combination of Data Workbench for inital migration and bigger changes and the "Parent Account" functionality for daily business and adding new customers to existing hierarchies.

Answers (0)