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Nov 18, 2020 at 11:41 AM

Enrollment failed after 12.11.2020 SAP Mobile Secure update

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Hello,

few days ago, after updating SAP Mobile Secure on Android (https://launchpad.support.sap.com/#/notes/2869908), some devices missed possibility of enrolment to my Afaria server while some of them are still working as before. There is only "Enrollment failed" message, but when I go to "Connect" and check "Connection status" view, I can see (hostname is masked by me, original values are correct):

(i) Connecting to XNET://*****.*****.***:3007

(i) Connected to *****.*****.***:3007

(i) Failed at 11/18/20 12:33 PM

So, as you can see, no details at all. :( Do you have any idea what can be the cause and what can I try or check? As I said, some clients are still working normally, but some of them not (Android 9-11, working before the update). I would really appreciate any help here.

Greetings!