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Nov 07, 2020 at 10:06 AM

Redis hyperscaler on trial "connection timed out"

137 Views Last edit Nov 07, 2020 at 10:12 AM 2 rev

Hi,

We cannot use redis hyperscaler on trial accounts.

We can create the service, create a service key and bind to an app but the app can reach the service but always get timed out.

To test we ssh into the cf app and:

nc -vz [host] [port]

nc: connect to [host] port [port] (tcp) failed: Connection timed out

Trying with wrong host and port we get:

nc: connect to XXX port XXX (tcp) failed: Connection refused

Do you have the same problem too?

We have no problems on the CPEA global account.

Regards,

Sam