We cannot use redis hyperscaler on trial accounts.
We can create the service, create a service key and bind to an app but the app can reach the service but always get timed out.
To test we ssh into the cf app and:
nc -vz [host] [port]
nc: connect to [host] port [port] (tcp) failed: Connection timed out
Trying with wrong host and port we get:
nc: connect to XXX port XXX (tcp) failed: Connection refused
Do you have the same problem too?
We have no problems on the CPEA global account.