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CMS Error : This server is considered failed because it has stopped 5 times(s) in 60 minute(s)

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Hi Folks,

Need your help on the issue specified. We are having a node which is running already. Now we are creating cluster node by using existing node1 CMSDB. Upon completion of installation all servers are up and running except CMS. The CMS is stopped/failed with below error. Environment details mentioned below. Please help.

Error : This server is considered failed because it has stopped 5 times(s) in 60 minute(s)

Environment Details:

Windows server 2012 R2

SAP BO 4.2 SP08 Patch3

Regards,

Suresh

sveabecker
Community Advocate
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Accepted Solutions (0)

Answers (3)

Answers (3)

DellSC
Active Contributor

If you're installed on Windows, you can also check the Windows Event Viewer to see why the CMS is stopping. Finally, you can check in the logs to determine errors as well.

-Dell

ayman_salem
Active Contributor

There are many reasons for this, one of which is explained in this KBA

2720038 - Server Intelligence Agent fails to start Central Management Server automatically after ser...

...

Also, ensure that the DB client database connection is configured identically on each node "working & non-working servers"

...

see also

1570747 - Changing the CMS failure time and quantity thresholds [How-To]

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Hi ,
Thanks for your suggestions. I have installed BO 4.2 in cluster node successfully. Problem is with CMSDB username and password got changed by somebody but not informed to us.

Upon completion of installation, while verifying found that only primary node Tomcat is up and running whereas cluster node tomcat is running. SIA's in both environments working fine. We have 2 CMS's now (primary/cluster) and one tomcat(primary).

My question is, is it necessary to run 2 tomcat instances in cluster mode? if so, how to bring up tomcat in cluster node? Please advise.

Regards,

Suresh

ayman_salem
Active Contributor
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This is another question. Open a new question with, but before doing so search the community for such a question.