Skip to Content
Nov 08, 2020 at 06:14 PM

Can't connect to PostgreSQL on SAP CP Trial, Hyperscaler Option


Hello SAP CP PostgreSQL Experts, Hi Manjunath Baburao,

I've provided the new PostgreSQL Hyperscaler Option to my on SAP Cloud Platform Trial account following the Provision PostgreSQL Using Cockpit documentation. I try to access this database following the guide Export Data from PostgreSQL Service Instance. But I only get this error message:

connect to failed: ssh: rejected: connect failed (dial tcp connect: connection timed out)

As an alternative I've also deployed an instance of an adminer docker container and tried to connect. But the error message is quite the same:

Unable to connect to PostgreSQL server: could not connect to server: Operation timed out Is the server running on host "" ( and accepting TCP/IP connections on port 1267?

The status of the service in the cockpit looks completely fine:

Looking forward to your suggestions.

Best regards