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Nov 08, 2020 at 06:14 PM

Can't connect to PostgreSQL on SAP CP Trial, Hyperscaler Option

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Hello SAP CP PostgreSQL Experts, Hi Manjunath Baburao,

I've provided the new PostgreSQL Hyperscaler Option to my on SAP Cloud Platform Trial account following the Provision PostgreSQL Using Cockpit documentation. I try to access this database following the guide Export Data from PostgreSQL Service Instance. But I only get this error message:

connect to postgres-a213f9cd-6fef-4687-89d2-xxx.xxx.eu-central-1.rds.amazonaws.com:1267 failed: ssh: rejected: connect failed (dial tcp 10.16.47.xxx:1267: connect: connection timed out)

As an alternative I've also deployed an instance of an adminer docker container and tried to connect. But the error message is quite the same:

Unable to connect to PostgreSQL server: could not connect to server: Operation timed out Is the server running on host "postgres-a213f9cd-6fef-4687-89d2-xxx.xxx.eu-central-1.rds.amazonaws.com" (10.16.47.xxx) and accepting TCP/IP connections on port 1267?

The status of the service in the cockpit looks completely fine:

Looking forward to your suggestions.

Best regards
Gregor

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