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Nov 05, 2020 at 05:09 AM

Customer payment received in another customer account

98 Views Last edit Nov 10, 2020 at 08:41 AM 3 rev

Hi,

We have a customer who paid amount against invoice in bank but in wrong customer account. for example, customer X paid amount in customer Y account in bank, this happen because both customer accounts belong to same customer. how I can manage the received amount in bank of X to Y in SAP ByD? Because received amount is with respect to X account & its with reference to invoice amount.