Delete User in C4C - License

[former_member185671]

Hi Experts,

We have a license of 50 users. An employee is leaving the company, and we deacivate him by putting the "valid to" field, to a past date.

Is that affecting our license at all?

BR,

.CV

[gabriel_brage · Accepted solution]

Hello Christofors,

Users from test systems are not taken into account for license and usage view in the service control center.
Only users from the productive tenant are counted.

Nevertheless if you want to get remove a specific user from the user license subscription list, you need to lock the user and/or restrict the users validity in the work center Application and User Management -> Business Users -> Edit Attributes.

In case my answer satisfy your request, then please remember to mark it as correct.

Thanks and have a great day.

Best Regards

Gabriel Brage

[former_member185671 · Accepted solution]

Hi Gabriel,

So if I change the "valid to" field, is not making the same effect?
The user now is marked as locked.

BR,

.CV

[gabriel_brage]

Hello Christofors,

You can do both actions or just one of them. Both results in the user being removed from the users list 🙂

Best Regards

Gabriel Brage