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Warranty Claim Creation from Rental Notification

YBS
Participant
0 Kudos

Hi Experts,

I'm trying to create a Warranty claim from a Rental Notification from Action Box but I got this error message:

Please could help me to solve this?

Thank you in advance,

Regards,

Accepted Solutions (0)

Answers (2)

Answers (2)

soren_detering3
Explorer
0 Kudos

Which warranty claim type is going to be used by the action box FM when creating the warranty claim?

The claim type determines the number range. It might be as easy as pointing the action box BAPI call to the correct claim type. Yes, to Peter's point: claim needs to have a number range configured.

peter_atkin
Active Contributor
0 Kudos

Mika,

It looks like you are missing a number range for the notification type.

Check your settings in SPRO under IMG element:

Plant Maintenance and Customer Service->Maintenance and Service Processing->Maintenance and Service Notifications->Notification Creation->Notification Types->Define Number Ranges

.

PeteA

YBS
Participant
0 Kudos

Hi Peter,

No because I create a Notification, but when I try to create a claim from notification I have this message,

Rerads,

peter_atkin
Active Contributor
0 Kudos

I've never worked with claims..

Could it be because the claim document doesnt have a number range?

PeteA