Hi Friends,
Hope you are doing good.
Appreciate your help on the error which is being received by us while Incoming SMS Integration.
We are receiving Time Stamp error in Response payload for an Incoming SMS Integration. We have checked the Documentation provided in the Communication Arrangement and has the information pertaining to Message Body only.
Request you to help us in resolving the issue and pass on information in resolving the issue and also share us the sample Payload so that we can take reference.
Below is the message which is being received while sending a message from SMS Gateway to C4C.
**********Payload Message**********
Request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:glob="http://sap.com/xi/SAPGlobal20/Global"> <soap:Header/> <soap:Body> <glob:ServiceRequestFromMessagingServiceRequest> <!--Optional:--> <!--Optional:--> <MessageBody> <!--Optional:--> <ExternalMessageID>123</ExternalMessageID> <!--Optional:--> <ShortCode languageCode="?">XXXXX</ShortCode> <!--Optional:--> <FromNumber languageCode="?">XXXXX</FromNumber> <!--Optional:--> <MessageContent languageCode="?">test</MessageContent> <!--Optional:--> <ReceivedDate>2020-11-13</ReceivedDate> <!--Optional:--> <ReceivedTime>11:00:00</ReceivedTime> <!--Optional:--> <Encoding>?</Encoding> </MessageBody> </glob:ServiceRequestFromMessagingServiceRequest> </soap:Body> </soap:Envelope>
Response
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope"> <env:Header/> <env:Body> <env:Fault> <env:Code> <env:Value>env:Receiver</env:Value> </env:Code> <env:Reason> <env:Text xml:lang="en">Web service processing error; more details in the web service error log on provider side (UTC timestamp 20201013100244; Transaction ID XXXXXXXXXXXXXX )</env:Text> </env:Reason> <env:Detail/> </env:Fault> </env:Body> </env:Envelope>
******End of Payload Message******
Regards,
Bharath Avala
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