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Oct 29, 2020 at 09:53 AM

Webi rich client,UDT,Crystal reports,Dashboard login failed error after install in Xendesktop

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Hi Team,

Citrix team have recently installed Windows 10 OS in xendesktop 19.11 version and we have installed the BI client tools,Crystal Reports 2013 ,Dashboards with version of 4.1 SP12.

The version and Support Pack of the SAP BusinessObjects Business Intelligence Platform we are using is 4.1 SP6

We are currently facing login failed error after entering the credentials.

webi rich client : error:"login failed"

Crystal Reports 2013: error: "internal error"

Universe Design Tool: error: "internal problem"

I have followed the below links but still the same issue https://www.aits.uillinois.edu/UserFiles/Servers/Server_474/File/DS/Business%20Objects/Web%20Intelligence%20Getting%20Started%20Guide.pdf

https://apps.support.sap.com/sap/support/knowledge/en/1249555 Please call me asap to check on this issue

Please advise ?