I am very new to SAP and am in the process of transformation with my company and SAP
The issue we seem to be stuck on and cant get any solution to is claiming back vendor / supplier funded discounts
My company is a pharmacy wholesaler and we award discounts to our approved pharmacies at the time they place an order with us. At the end of each month, we consolidate all of the discounts we paid to the stores on behalf of the vendors / suppliers, and claim these amounts back from the relevant vendor / supplier.
The block we have faced is that our vendors can have multiple discounts applicable to a customer to any given product at any given time, which we are managing via CCM. When we try to consolidate and claim the discounts, SAP is assuming that ALL discounts applied and wants to claim them all back, even though only one applied to the sales order.
Does anyone have any experience with something similar ? I am desperate for a solution to be identified, but we seem to be stuck and no-one can help me