Training of FAQ chatbot

[bhanuprakashsingh]

Is there any documentation or tutorial for training a FAQ chatbot based on SAP Conversational AI?

[SophsterM]

bhanuprakashsingh Have you checked out How to build chatbots with SAP Conversational AI on openSAP? Also, how to Create an FAQ Bot on the SAP Help Portal.

I hope this helps.

Sophia

[alichtenau]

Hi Bhanuprakash,

yes, there is: https://cai.tools.sap/blog/build-your-first-faq-chatbot-with-sap-conversational-ai/

Cheers,
Andreas

[bhanuprakashsingh]

Hi Andreas,

Appreciate it. Is there any documentation for advance training of FAQ chatbot?

[alichtenau]

Hi bhanuprakashsingh,

I doubt there is advanced training for a FAQ chatbot, because the approach is very straightforward.
What you can check as well:

• https://developers.sap.com/tutorials/conversational-ai-faq-chatbot-beginner.html
• https://cai.tools.sap/blog/guide-to-designing-great-ux-for-your-ai-chatbot/

Cheers,
Andreas