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Oct 19, 2020 at 08:40 AM

Communication Category in trigger based camapign in Hybris marketing

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Hi Team,

Currently we're using hybris 1809 on prem version, and we want to send subscription-based trigger based campaigns, but there is no communication category field to select unlike normal email campaigns. Due to this we can't use trigger based campaigns based on subscriptions.

Is there a workaround? and Is this feature available in 2020 on prem version?

Regards,
Pushpak