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Oct 14, 2020 at 04:00 PM

Using payment wizard to pay customer AR credits

67 Views Last edit Nov 15, 2020 at 09:24 AM 2 rev

My company have finally decided to use payment wizard to run the monthly payment runs and everything is working except we are not able to work out how to pick up the customer AR credits.

We give most customers a rental subsidy and create an AR credit on their account. This gets paid, as an outgoing payment, directly to the customer through our bank. So far we use a spreadsheet to create our bank files and to create our upload files for using with DTW. We want to be able to pay all the customer AR credits using payment wizard. How do we get them picked up when we set up a pay run on payment wizard? We can get a list of all the supplier invoices and we can do incoming payments for the customer but not an outgoing payment to the customer.
Thanks