Web Assistant for Successfactors Configuration

[former_member716318]

I am trying to configure Manager and Successfactors.

Settings of Successfactors Admin center:

- Plugin server= mentioned in Infocenter

- parameter = noHelpMode=carousel; editor=true;

- Custom Content= ON

Enable Now Server = Path of Enable Now Manager

Workarea = provided as per manager

Error: Bad Connection Try to Reload

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Settings on Manager

- Created Connected Workarea on manager as explained in info center (https://education.hana.ondemand.com/education/wa/sfs/~tag/published/)

Error: The connection to the remote workarea is not yet ready. Please try again later

Query 2: How to delete Connected workarea on Manager with error

[former_member716318]

PS : i m using Enable now manager on premise wd HANA database

also facing error in connected workarea (I created workarea by using URL given in the info center) Also this connected workarea is not coming in Orange color

It is pin

[DirkManuel]

Hmm. There's not really a lot of settings for SF that can go wrong. There's no URL overrides (on the system URL) pointing to a different resource, or anything? What happens if you set Custom Content to OFF, so you are only referencing the SAP servers? If that works, then there is likely an issue with your own Workarea. Check permissions (although it shouldn't be that), SSO settings, that all Resources are there and have been Published...

Oh, maybe it is saying that the synch with the connected Workarea isn't complete. Try it with your own Workarea that hasn't been Based on the SAP standard Workarea (just remove the 'Based on...' - create a new/empty Workarea). It can take a while to connect, and maybe that didn't complet or failed...

If it's none of that then it may be down to your own network / firewalls, etc. Make sure you have all the relevant sites whitelisted, etc. And check ports.

[DirkManuel]

Yo have a trailing backslash at the end of the Plugin Server URL and your custom Enable Now Server? (i.e. "https://webassistant.enable-now.cloud.sap/" and "https://myserver.enable-now.cloud.sap/")?

[former_member716318]

Yes

I have used back slash (/) at the end of the url