on 09-17-2020 8:59 AM
Hi Experts,
We have a Scenerio, where sales quote triggered from C4C needs to be replicated in SAP Marketing Cloud.
In Marketing Cloud ..where can we find the Sales Quote
Thanks
Vinay
Hi vinay,
in SAP Marketing Cloud you would find that Sales Quote as an interaction of type SALES_QUOTE for a specific contact or Account.
So you could search for the Contact/Account and on the profile you can then switch to the Interactions tab where you should see it. Or you can use the app "Browse Interaction Data" to search for the replicated interaction.
Let me know if you need further assistance.
BR Tobias
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Hi Tobias,
Thanks a lot...Help is much appreciated. Got my answer
Vinay
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Hello,
To get the sales quote information to SAP Marketing Cloud, which iFlow have you used? Is it standard or does it have to be customized?
Thank you!
Ángela
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Hi Angela,
sales quotes by default are not replicated from C4C to SAP Marketing Cloud (but from Commerce or SAP ERP).
You have to build that scenario on your own and use a custom iFlow.
Kind regards
Tobias
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