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where to find a sales quote triggered from C4C in SAP Marketing Cloud?

vinaykumardigaveedi
Participant
0 Kudos

Hi Experts,

We have a Scenerio, where sales quote triggered from C4C needs to be replicated in SAP Marketing Cloud.

In Marketing Cloud ..where can we find the Sales Quote

Thanks

Vinay

Accepted Solutions (1)

Accepted Solutions (1)

SCHNEIDERT
Active Contributor

Hi vinay,

in SAP Marketing Cloud you would find that Sales Quote as an interaction of type SALES_QUOTE for a specific contact or Account.

So you could search for the Contact/Account and on the profile you can then switch to the Interactions tab where you should see it. Or you can use the app "Browse Interaction Data" to search for the replicated interaction.

Let me know if you need further assistance.

BR Tobias

Answers (2)

Answers (2)

vinaykumardigaveedi
Participant

Hi Tobias,

Thanks a lot...Help is much appreciated. Got my answer

Vinay

angela_lopez
Participant
0 Kudos

Hello,

To get the sales quote information to SAP Marketing Cloud, which iFlow have you used? Is it standard or does it have to be customized?

Thank you!

Ángela

SCHNEIDERT
Active Contributor

Hi Angela,

sales quotes by default are not replicated from C4C to SAP Marketing Cloud (but from Commerce or SAP ERP).

You have to build that scenario on your own and use a custom iFlow.

Kind regards

Tobias