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Campaign directed to partners

sabouraya1
Explorer
0 Kudos

Hello,

we would like to create campaigns directed to the partners in the system. These partners have supporting roles in our system however they will never become leads or customers.

Is there a way to create target groups that include the partners?

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member226
Employee
Employee
0 Kudos

Hi,

What do you mean by partners? Is it a custom business object OR custom defined role OR is it just a local term for standard Business Partner/Customer/Contact/Account/Employee?

If it is a custom BO then it cannot be targeted ysing campaigns/ But if it is part Business Partner object then you can use campaigns to target them.

sabouraya1
Explorer
0 Kudos

Its not a custom business object i mean the partners that can be managed in the partners work center.

When i create a target group it is only possible to select a contact or a privae customer. How do i select a partner contact. When i select contact can i also select a partner contact?

former_member226
Employee
Employee
0 Kudos

hmmm...I never used Partner or Partner Con tacts hence not sure if this is possible