on 09-16-2020 7:10 AM
Hello,
Is there any possibility to insert an image in an excel sheet(CSV file format) so that we can have the images as reference in Q&A chat-bot.
Regards,
Rakhi
Hello Rakhi,
as mentioned by doriane in her comment, binary content is not supported in FAQ documents. What we suggest in that case is upload the images so they are accessible from the internet and then include a link to the image in your FAQ bot response.
You can use markdown in the bot response to add a hyperlink to the image (see markdown documentation).
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