Your attention & input to this would be highly appreciated.
Our Client (American outdoor manufacturer & distributor) is moving from Paymetric Payment Processor to Adyen Payment Processor.
Problem Description : AR team gets requests from their customers to share Transaction receipts/credit card receipts of transactions done. These are frequent requests from customers. Paymetric has that option and AR team has ability to mail those receipts to customers directly from Paymetric Customer space. With Adyen, it is not a standard set up.
As we are in discussion with our client, we are looking for answers on following questions.
Expert’s opinion requested on best practices followed in/across industry.