BO 4.3 Fiori Launchpad - Logon failed for RESTful Web Services

[splawinskip]

Hello,

iam running a fresh Installation of BO 4.3 and get always the following Error if i try to Login into the new Fiori Launchpad:

Logon failed for RESTful Web Services

If iam running the following URL (http://server-fqdn:8080/biprws/v1/logon/token) iam getting the following Error:

<error><error_code>RWS 00070</error_code><message>Internal server error. (RWS 00070)</message></error>

The Admin Cockpit in the CMC is running without any Errors. I've editet the Restful URL already to Port 8080.

Iam running out of ideas what the reason for the error could be.

[ayman_salem · Accepted solution]

The error was corrected in 4.3 SP0-P200, which is now available for download

[ayman_salem]

this a bug in the product.

"when the System Locale of the Windows OS is set to a non-English language (eg. French, German), the date cannot be parsed or converted properly."

I had this problem (German system) and it was solved with the workaround.

workaround:

1. Log in as the user that the Server Intelligence Agent / Tomcat is running as
2. Navigate to Control Panel -> Clock, Language and Region
3. Click on region
4. Change the Date Format to English (United States) or similar
   If the SIA and Tomcat does not run as LocalSystem, simply restart both processes, otherwise, follow below.
   
   If the SIA or Tomcat runs as LocalSystem follow the below steps:
5. Click 'Administrative' tab
6. Copy Settings
7. Tick 'Copy your current settings to': Welcome Screen and system accounts
8. Restart the OS

...

see KBA 2944749 - Logon failed for RESTful Web Services error logging in to BOE/BI after upgrade to BI 4.3

[splawinskip]

Hello,

i will try this. I will give a feedback.

Is there a solution or Patch for this Problem avaible?

[ayman_salem]

As mentioned in KBA, it is fixed in 4.3 SP001 and this is the only workaround that works perfectly for me.

[ayman_salem]

The error was corrected in 4.3 SP0-P200, which is now available for download

[karthikeyan_sadanandam]

I got it resolved, by adding the BI Launchpad url in the CMC>Applications> RESTful Web Services>Properties>Access URL. and restart SIA.

Thanks.

[former_member776635]

Hi

I still have this error on edge chromium but not on IE11.

I tried using hostname / IP / URL with port 6405 / 8080 but no combition is working.

Port 6405 is opened.

Any help please ?

Our configuration : BO4.3 sp1 on linux server (redhat)

[former_member775530]

I looked at which port is used for biprws in CMC - Apps - RESTful web-service. Then i opened it in the operating system and the error was gone.

[former_member186489]

Hi!

We are running 4.3 patch 03 and still having this issue. Any ideas?

Regards

[former_member186489]

Solved it using http://<HOSTNAME>:8080/biprws in CMC -> RESTful web service properties -> URL

[DellSC]

I had this issue with a client. Going to Applications >> RESTful Web Service in the CMC and changing the default URL to run in the web server by taking out ":6405" resolved the issue. If you have a load balancer in front of multiple web servers, you need to use that URL instead of the server name to get it to work.

-Dell

[ayman_salem]

This problem occurred with BI 4.3 SP0_P0-100 on a system without an English OS and BI Standard installation without a load balancer or separate web server.

It was a product defect and was corrected in BI 4.3 SP0-P200.

[sottasl]

Hi,

I encountered the same issue and this note solved my problem :

https://launchpad.support.sap.com/#/notes/0002143014

I hope this help !

Regards,

Ludovic

[splawinskip]

Took a look at the note, shared secret is not activated.

[denis_konovalov]

what happens when you access http://server-fqdn:8080/biprws ?
there shouldn't be any special steps to make it work after install.
review install logs to see if anything went wrong

[splawinskip]

This is the Result of calling http://server-fqdn:8080/biprws:

<service><workspace><atom:title type="text">Repository</atom:title><collection href="http://server-fqdn:8080/biprws/infostore"><atom:title type="text">InfoStore</atom:title></collection></workspace></service>

Nothing special

[denis_konovalov]

that means URL works.
I guess run http trace/ browser f12 and see what it shows.