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enable Kyma environment

reggie_guan
Explorer
0 Kudos

How to enable Kyma environment in a subaccount?

The Kyma function enable-view do not show on subaccount view under the cf-view.

Accepted Solutions (0)

Answers (3)

Answers (3)

Marco_Dorn
Advisor
Advisor
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Hello reggie.guan,

Please look at https://help.sap.com/viewer/65de2977205c403bbc107264b8eccf4b/LATEST/en-US/ccb83c700e8d4bb8aa545d7307... on how to enable Kyma runtime in your trial account. If it doesn't show up, it means the subaccount was created before the Kyma Trial release and you need to entitle Kyma to that subaccount.

Best regards,
Marco.

Marco_Dorn
Advisor
Advisor
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I am sorry to only reply now. Please use the tag "SAP Cloud Platform, Kyma runtime" in addition to "SAP Cloud Platform" so that it gets raised to our teams attention faster.

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Hi reggie.guan ,

after trying to enable Kyma in my environment i would get error: Kyma processing failed after around 3 hours. There are no detailed error messages that would suggest root couse. Do you have any hints on how to proceed?

Marco_Dorn
Advisor
Advisor
0 Kudos

Hello andrzejbrodniewicz,

Could you send me the URL of the subaccount in which you are trying to create Kyma Runtime? We are constantly monitoring our provisioner and debug if errors occur. The fact that this happened several times for you is very unfortunate and shouldn't be the case. I want to make sure it is not a problem with your (sub)account.

Can you send it to me via my Twitter or Linkedin account which I show in my profile?

Best regards,
Marco.

yogananda
Product and Topic Expert
Product and Topic Expert
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Hi @reggie.guan

you can get started from the below link to know more about Kyma

https://kyma-project.io/docs/#overview-how-to-start
https://discovery-center.cloud.sap/missiondetail/3252/3281