Webi Report timeout settings

397 Views Last edit Sep 04, 2020 at 11:23 AM 2 rev

Hi,

I have a requirement to increase my timeout settings to 30 min for a particular webi report

so i increased the following

Timeout Before Recycling (seconds)-- 2400

idle Document Timeout (seconds)--2400

Idle Connection Timeout (minutes):40

Single Sign-On Expiry (seconds) : 86400(default)

I checked the settings under CMS , WebiDSL and ConnectionServer also and increased them to 2400 atleast.

For some reason my report still gets timed out error around 15 min. it still takes the 1200 seconds which is default and timesout.

I have restarted SIA and also made chagnes to web.xml file under tomcat>webapps>BOE to make sure and restarted the tomcat.

Can you please let me know if i have to make changes else where . Previously the 4 places i made changes always worked

We are on 4.2 SP03 and with windows AD connections